Terms and Conditions of Sale

These are the terms and conditions of sale applicable to all transactions carried out on the website www.japanworld.it, ensuring transparency and security for our customers.

japanworld.it is periodically verified by PAYPAL, the leading online payment system, which certifies only professional sellers with a high number of successfully completed transactions.


Payment Methods

Scalapay
When you purchase with Scalapay, you receive your order immediately and pay in three installments. Please note that the installments will be transferred to Incremento SPV S.r.l., related parties, and their assignees, and you authorize this transfer.

Bank Transfer (in advance)
Account No.: 1338058
Account Holder: J.W. SAS
Bank: Montepaschi
IBAN: IT13R0103003278000001338058

PayPal
With cutting-edge technology and high-security standards, PayPal is continuously committed to ensuring the protection and confidentiality of user information.

Cash on Delivery
Cash on delivery fee: €5.00
Payment will be made directly to the courier upon delivery in cash.

Postal Money Order
Payable to:
Castellano Daniele
Via Anselmo Ciappi 66
00149 Rome, Italy


Right of Withdrawal

  • Pursuant to Article 64 of Legislative Decree 206/2005, the customer has the right to withdraw without penalties and without specifying the reason within 10 working days from receiving the product, provided that the product is intact and has not been used.

  • The right of withdrawal may be exercised by sending a registered letter with acknowledgment of receipt (to the address: japanworld.it, Via Donna Olimpia 11 D, 00152 Rome) or by email (to the address: [email protected]). Within 48 hours, the intention to withdraw must be confirmed by sending the registered letter.

  • In case of withdrawal, the customer must return the product intact and in its original packaging, complete in all its parts, no later than 10 days from the date the withdrawal communication was sent.

  • The refund of the amount paid, corresponding to the entire order (including shipping costs) or the portion of products withdrawn (in this case excluding shipping costs), will be carried out by the company using the method chosen by the customer within 30 days from receiving the withdrawal communication.

  • Return shipping costs will be fully borne by the customer.

  • The right of withdrawal is reserved exclusively for physical customers who purchase goods for purposes unrelated to their entrepreneurial, commercial, artisanal, or professional activities. Customers purchasing with a VAT number and within the scope of their business activities cannot exercise the right of withdrawal.

  • If the customer, having received the products made in compliance with the order, wishes to request their replacement for reasons not attributable to the company, they may request a replacement within 10 days of receipt. The company reserves the right to accept or deny the request to replace the products with others indicated by the customer (subject to any price adjustment). Shipping costs for the return of replaced products will be borne by the customer.


Disclaimer

The customer waives any right to compensation or indemnity, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or property caused by goods purchased from Onlywood.